Privacy notice

What we collect

Account details (name, email, phone), delivery addresses, order and payment status, device and session data, support messages, and (for sellers) KYC documents. Card numbers are processed by Paystack; we do not store full card data.

Why we use it

To create your account, fulfil and track orders, prevent fraud, send transactional email, improve the store, and meet tax and accounting duties. Marketing email is only sent if you opt in, and you can unsubscribe.

Who we share with

Payment processors, logistics partners and riders (only what they need for that job), the seller of items you bought, and authorities when the law requires it. We do not sell your contact list.

Your choices

You can update addresses in your account, request a copy or correction, or ask us to deactivate the account. Email privacy@clickpointkenya.com. Some records (paid invoices, KYC) are kept as long as Kenyan law requires.

Related: cookies notice and terms.